Assertiveness Skills: Communicating With Authority And Impact
Course overview
Building confidence amongst professional members of a business or any organization requiressome certain skills that create the ability to respond confidently and professionally in arangeof situations, including those that are difficult or stressful to handle. This course is designedto create for the participant an opportunity to develop skills in dealing confidently andprofessionally with colleagues, clients and other stakeholders
Senior and Middle Level Staff of Public and Private Organisations
At the end of the course, participants will be able to:
- Communicate effectively and assertively at all levels
- Learn how to improve their communication skills
to enhance their relationships - Learn how to be assertive and therefore more effective in the workplace
Our course comes up with following outline
- General Overview of Assertiveness Skills: Communicating with Authority & Impact
- Communication Skills in the Office
- Essential Negotiation Skills
- Essential Administrative Skills
- Relationship Management
- Self-Fulfillment and Development
- Awareness and determination
- Using Emotional Intelligence at Workplace
- Leading with authority
- Developing positive mental attitude
- Communicating with Confidence
- Learning to Be More Assertive
- Team Building
- Leadership Skills and Styles
- The Essential Skills of Emotional Intelligence
London: 10/21/2019 – 10/25/2019
Fee: £1995
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The course content and quality of training was exceptional and I will gladly recommend the course to my Colleagues. I would be grateful if I could now attend the advanced stage of this project management programme next year –
NHIS, Nigeria

The course has been fantastic and thought provoking. I am indebted to the lead trainer for his personal assistance on various issues. I have no hesitation in recommending the course to my fellow colleagues in the near future
Bank of Ghana

The most complex areas of International taxation and transfer pricing were made extremely simple and interesting for the participants, which made it a lot easier for participants to grasp. The facilitator demonstrated excellent professional skills and provided us with practical and theoretical experience. Style of teaching was truly inspirational.
GRA, Ghana

The standard of training was excellent and the course content was really helpful-
SABIC, KSA

Education is the most powerful weapon which you can use to change the world